Just thought I would let you all know that Drobo reacted like lightning and sent a brand new unit out to me
Special mention of thanks goes to Valerie K in their support team in the USA, a good bit of human support goes a long way........other companies take note
Their customer service if very good despite anything else
So far so good, all is well
Lets hope it stay that way
2 comments:
Thanks for the update on this, Drew. I'm at a point where my needs dictate a more robust storage/backup solution, and the Drobo seems to be the answer. I did hesitate a tiny bit though because of your previous stories about Drobo, but it's time to move forward.
if you don't have a photoblog ... if you do not mean anything to a public audience ... if you'r not google referenced... then i doubt drobo would be so fast to replace the unit....
there is just one way to backup:
RAID 1 with 3 drives or more (3 times or more the same exact data ... yes)
Post a Comment