And how Drobo sent a 4th unit from the USA
And how I hoped against hope that all would be well
Picture this, 350 images on my Drobo Pro which I converting to CMYK on deadline for a client
Half way through I get...the Apple grey multi lingual screen of death telling me need to hard reset my Mac Pro
So restart then same again
So I switched to my iMac, attaching the Drobo Pro
And guess what happened?
I get...the Apple grey multi lingual screen of death telling me need to hard reset my Mac
This time I take the time to read the Apple crash report and behold what do I see.....(I think you know what is coming)
Now I'm a humble photographer and know little of how to interpret-ate crash reports but I saw the fateful words 'Data robotics'
So did a Google search and what did I find?
A symphony of similarly afflicted users on Apple's own forum
So it would seem a conflict between OSX 10.6.4 and the Drobo iscsi controller
Causing a Kernel panic
I have just finished from a phone call with Drobo and they say they can offer 'no solution' as the issue is 'complex'
So that leaves a Drobo Pro rammed with Terabytes of my data which I no longer dare plug into any of my Mac's
I have enabled my Mac Pro as a firewire target disc so I can try to fix it from my iMac
When I did this Apple's disc utility said the damage could not be fixed and I need to reformat my Hard Disk and reinstall everything, I thought I perhaps was being harsh when I called my Drobo Pro a 'time vampire' but right now it is living up to its name
Yes, I understand such things can happen when a new OS can upset drivers for devices like the Drobo but I was talking to some VERY knowledgeable industry experts at my workshop in Belgium and they were urging caution with my reliance on the Drobo for my storage as it uses a propriety software not used by other backup solutions which use industry recognised software
I'm no expert but I feel this lies at the root of the matter
If you have lots of time and feel like taking a chance do buy a Drobo but be sure what you are letting yourself in for
In Drobo's own words
They can offer 'no solution' and the issue is 'complex'
That leaves me with 20 years images stuck on a Drobo Pro
And a day's reinstallation on my Mac Pro after reformatting the drive
Happy days are here again