Friday, 27 August 2010

Drobo Update

Just thought I would let you all know that Drobo reacted like lightning and sent a brand new unit out to me

Special mention of thanks goes to Valerie K in their support team in the USA, a good bit of human support goes a long way........other companies take note

Their customer service if very good despite anything else

So far so good, all is well

Lets hope it stay that way
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2 comments:

  1. Mike Padua27 August 2010 at 08:46

    Thanks for the update on this, Drew. I'm at a point where my needs dictate a more robust storage/backup solution, and the Drobo seems to be the answer. I did hesitate a tiny bit though because of your previous stories about Drobo, but it's time to move forward.

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  2. pixelmixture27 August 2010 at 11:06

    if you don't have a photoblog ... if you do not mean anything to a public audience ... if you'r not google referenced... then i doubt drobo would be so fast to replace the unit....


    there is just one way to backup:
    RAID 1 with 3 drives or more (3 times or more the same exact data ... yes)

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